12 general skills or competencies (Job family competencies) for Sales Trainer I
Skill definition-Designing, delivering, supporting, assessing, and improving training sessions related to sales techniques to help salesperson grow sales skill.
Level 1 Behaviors
(General Familiarity)
Identifies sales training needs related to proactively increasing sales growth.
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Level 2 Behaviors
(Light Experience)
Performs regular analysis of sales activities to determine employee skills improvement.
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Level 3 Behaviors
(Moderate Experience)
Designs and produces training materials and tools to improve sales knowledge and skill gaps.
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Level 4 Behaviors
(Extensive Experience)
Leads the sales training content development and instructional design to optimize sales skills and competencies.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures for sales training implementation to streamline the overall processes.
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Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used techniques and methods in the training and development process.
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Level 2 Behaviors
(Light Experience)
Gathers employee behavior and performance data to determine the content of training and development programs.
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Level 3 Behaviors
(Moderate Experience)
Delivers training and development program adjusting to various types of audience.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of training sessions and recommends improvements accordingly.
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Level 5 Behaviors
(Mastery)
Develops metrics system to evaluate the effectiveness and impact of training.
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6 soft skills or competencies (core competencies) for Sales Trainer I
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Sharing information effectively and collaboratively.
Level 1 Behaviors
(General Familiarity)
Explains the impact of non-verbal behaviors on the interpretation of the message.
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Level 2 Behaviors
(Light Experience)
Listens carefully to others to gain a better understanding of what they are conveying.
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Level 3 Behaviors
(Moderate Experience)
Coaches on selecting appropriate technologies and communication styles in delivering presentations.
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Level 4 Behaviors
(Extensive Experience)
Exemplifies tact and diplomacy in dealing with complex conflicts.
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Level 5 Behaviors
(Mastery)
Constructs the process of delivering information effectively in a variety of formats.
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Summary of Sales Trainer I skills and competencies
There are 0 hard skills for Sales Trainer I.
12 general skills for Sales Trainer I, Sales Training, Training and Development, Training Needs Analysis, etc.
6 soft skills for Sales Trainer I, Innovation, Effective Communication, Oral Communications, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Trainer I, he or she needs to be proficient in Innovation, be skilled in Effective Communication, and be skilled in Oral Communications.